I think all this AI buzz is based on a totally wrong assumption - we have to automate the screening of tons of CVs to "find a needle", and we need a tool for it.
In my observation, companies today are using the wrong recruitment process, the one that was created in the industrial era. With the rise of the importance of human capital, it is no longer adequate and it does not work. The natural but wrong response for this is pushing the process for a false efficiency, instead of innovation of the process itself (effectiveness). That is why all this automation etc.
The belief that we have to screen as many CVs as possible to "find a needle" is wrong. In my experience, 70% of the jobs nearly anyone can do. People are today far more educated than they were in the industrial era. And specific retraining should be part of any onboarding program. We have to focus on the inner quality of the candidate and how we can deploy them the best. Or how they can help to move the organization forward. Few do this, and instead of screening hundreds of candidates, they easily end up with 10 while saving considerable waste.
The current automation attempts with ATS automation resulted in an industry of writing CVs. In other words, 80% of CVs are deliberate fakes to some extent. And if you google for advice, on how to write a CV and get hired, the advice will almost always be "optimize" your CV to the role, or cheat in other words.
On the other side, the companies lack a hiring strategy. I witness mostly stochastic hiring. They explain it as "we look for a cultural fit", to mask internal chaos. One can see it in job ads. In my domain, which is mostly Agile/Scrum, Project Management, or organizational change, the majority of job ads have significant errors in them. It clearly indicates the role is insufficiently understood, or the need for it is unclear.
HR people are usually not very well educated in any domain, secondary education prevails. They do not have life experience either, as they fall into the age group 20-30 at best. So they often fall into the trap of comparing CV with job requirements, in the search for keyword match.
So we have low-quality job ads on one side, and fake CVs on the other. And we pray for the process of matching them to be automated with support of the AI. Good luck with the result.
